Importing from
China
Most online businesses start with the help
of dropshippers and wholesalers based in the country where
you are operating from. If your business starts to grow
and becomes very popular then you might be interested in
sourcing your own products from foreign countries.
By importing your own products from other countries you are
cutting out the middle man which should mean that you can make
a greater profit or pass this saving down to your
customers.
China is often called the factory of the world and almost
everything is made there. That’s why so many people are
interested in importing products from china. Anything can be
imported from china fairly easily, but you do need to keep your
wits about you.
Finding a supplier
Finding a supplier in china is actually much easier than you
might think. There are a number of website set up such as
alibaba.com and globalsources.com which list Chinese suppliers.
You can then make contact with these suppliers directly and
start discussing your requirements.
Anyone can import from china fairly easily although the
costs will be off-putting for many people. Shipping costs are
very expensive and you must remember to include them.
Trust
If you search on the internet then you will find thousands
of stories where people have been conned by Chinese firms.
While there are a few companies in china that will take your
money and then disappear most are not like that. You should
stick to reliable suppliers by searching directories such as
alibaba which have ratings showing how trustworthy a supplier
is.
You should be able to get an idea of what a supplier is like
by just talking to them. You will be able to find out about
their products and request a sample. Although a sample isn’t a
guarantee that they are genuine it’s a good indicator.
Visiting
If you are considering placing a large order then you should
take the time to visit their factory. This is a very important
step that many people overlook. By visiting their factory you
will be able to tell whether or not they are genuine and also
have the ability to test out all of their products first
hand.
All Chinese suppliers should be willing to let you look
round their factory and should make you feel welcome. If one is
cautious about letting you visit then alarm bells should start
ringing.
Negotiating
Making contact and talking to Chinese companies won’t be a
problem because most of them will speak to you in English.
However when negotiating you must make sure you are very clear.
English is not their first language and you will need to
confirm things several times, of course don’t be
patronising.
Also make sure that you don’t assume anything. When you’re
dealing with a company in your own country you may assume that
they know something. You can’t afford to do that here, you must
tell them exactly what you want.
If you are ordering boxes for your product then actually
tell them that you want the products packed inside the boxes
before they are shipped. Otherwise you will receive a set of
empty boxes along with your order of products.
It’s also essential that you request samples before you
place any large orders. You will probably have to pay for these
samples but this is not a major problem. Many suppliers will
give you the money back for the sample when you place your
first order. You must be explicit with your instructions as
mistakes can be very expensive.
Don’t just communicate over the phone or instant messenger
it’s vital that you put something down in writing. Email is an
important communication method because you can prove what you
have both said at a later date if required.
You can have a contract drawn up however for small orders
this isn’t really essential because it would cost more than
it’s worth to fight it. It is important to get a contract
should you ever order large quantities of products.
Lead Time
If you’re importing then realise that it’s a very long
winded process. It can take several months before you can
actually get your hands on your products and sell them. You
will normally have to pay a deposit when you order the goods of
anywhere from 10-30%. After this production starts and you will
pay the remainder when the goods are ready to be shipped.
It’s important that you find out how long it takes to get
the products made so that you can factor this into your
business plans. It could be some time until you can start
making a profit out of the imported products.
Shipping
If the exporting company is not taking care of shipping for
you then you will need to find a freight forwarder to do this
for you. Make sure you find out how expensive this is so that
you can get a clear idea of how much the products will really
cost.
When considering shipping you have two options, you can
either send the items by air or sea. Sea freight is much
cheaper but takes longer. Air freight gets to you very quickly
but is normally very expensive.
You will not only need to bear in mind the process of
getting the goods from china to your country but you will also
have to have transport to get them from the port to your place
of business. All of this will be at your expense. You should
also insure your shipments to cover yourself should anything go
wrong.
Repeat orders
Dealing with the same supplier again should be much easier
the second time around because you have more experience with
one another. You can’t relax though because you must still be
careful. Sometimes Chinese firms continually improve their
products so make sure you’re ordering the exact same thing as
before.
Branding
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